Last Updated: 16th November 2023

1. Introduction

Welcome to Zulu, a comprehensive business management software designed to streamline data management for businesses. Our platform allows users to consolidate their data into a single system, enabling efficient operations and insightful reporting. This Privacy Policy outlines how we collect, use, store, and protect your businesses information, and your rights regarding this data.

2. Data Collection

Types of Data Collected:

Personal Information: This includes but is not limited to your name, email address, and contact details.

Business Information: This includes but is not limited to your contacts, invoices, products & stock, communications, payroll, files.

Usage Data: Information on how you interact with our services, such as login times, features used, data usage as well as performance analytics.

Zulu does not distribute, sell or profit from your data in any way with third parties.

Data is only shared with providers you approve, such as Xero, Mailchimp, Zoho and other integrations Zulu has available. Please review the respective privacy policies of each integration you decide to include.

Methods of Data Collection:

Account Registration: We collect data when you register for an account, update your profile, or provide feedback.

Module Usage: When you use Zulu's various modules, they have their own respective forms, file upload and data capture features where you will feed data into the website.

Cookies and Similar Technologies: We use cookies to enhance your experience and gather information about visitors and visits to our website.

3. Data Usage

We use your data to:

  • Provide and improve our services
  • Communicate with you about your account or our services
  • Customise your experience and respond to your individual needs
  • Measure usage on the system and use it to promote our services effectiveness (data is non identifiable)

Data Sharing:

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information without your consent, except for trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.

4. Data Storage and Security

Your data is stored securely on servers located in New Zealand. To protect your information, we:

Implement a variety of security measures to maintain the safety of your personal information.

Conduct daily backups, with a retention of 7-day rolling backups to prevent data loss.

5. User Rights and Responsibilities

As a user, you are responsible for:

Ensuring the security of your account and regularly updating your password.

You have the right to:

Access your personal data we hold.

Request the deletion of your data, subject to certain conditions.

6. Data Deletion Policy

We reserve the right to delete data from accounts that:

Have an inactive billing subscription.

Have not been signed in for more than 90 days.

7. Changes to Policy

We may update this Privacy Policy periodically. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date.

8. Contact Information

For any questions or concerns about this Privacy Policy or your personal data, please contact support@getzulu.io.